ISBN: 978-981-11-3671-9 DOI: 10.18178/wcse.2017.06.144
The Impact of Throughput Fluctuation on Quality of Experience for YouTube Service
Abstract— With the massive demand of YouTube service in 4G mobile network, it is the urgent and
important issue for service providers to maintain the satisfaction of all users. Although the throughput in 4G
network is typically high but the user cannot avoid experiencing the fluctuation of data downloading. In
general, this fluctuation cannot be predicted due to real-time user environments. For video streaming service
like YouTube, it is expected to have the least fluctuation. Hence, it is interesting to see the impact of the
throughput fluctuation on the satisfaction of users in order to improve the network quality. This paper
presents the novel conclusion on the relationship between throughput fluctuation and the quality of
experience in term of user satisfaction for YouTube service.
Index Terms— QoE, QOS, MOS, Throughput Fluctuations.
Arisa Vilaikruad, Monthippa Uthansakul, Peerapong Uthansakul, Settawit Poochaya
School of Telecommunication Engineering, Suranaree University of Technology, THAILAND
Cite: Arisa Vilaikruad, Monthippa Uthansakul, Peerapong Uthansakul, Settawit Poochaya, "The Impact of Throughput Fluctuation on Quality of Experience for YouTube Service," Proceedings of 2017 the 7th International Workshop on Computer Science and Engineering, pp. 827-831, Beijing, 25-27 June, 2017.