ISBN: 978-981-11-0008-6 DOI: 10.18178/wcse.2016.06.009
The Usability Evaluation Concerning Emotional Responses of Users on Learning Management System
Abstract— Usability evaluation itself was not guarantee user satisfaction of learning management system (LMS), while an emotional response of user is worth being considered. The purpose of present study was to examine the relationship of each usability attributes and emotional responses of user in order to understand the relationships of these two evaluation methods. Usability testing was conduct on myCourseVille with 5 usability attributes; learnability, efficiency, effectiveness, memorability, and satisfaction. Along with emotional responses for each tasks. Results revealed that user emotional responses were significant correlated with learnability and satisfaction attributes. Implication from this study was for LMS software developer to improve user interface in term of usability and user emotional responses while using system.
Index Terms— learning management system, usability testing, emotional responses.
Nattaporn Phongphaew, Arisara Jiamsanguanwong
Department of Industrial Engineering, Faculty of Engineering, Chulalongkorn University, THAILAND
Cite: Nattaporn Phongphaew, Arisara Jiamsanguanwong, "The Usability Evaluation Concerning Emotional Responses of Users on Learning Management System," Proceedings of 2016 6th International Workshop on Computer Science and Engineering, pp. 43-48, Tokyo, 17-19 June, 2016.